Privacy Policy

For us, it is very important to guarantee the privacy, security and protection of your personal data, both in the collection process and in its processing. 

In this sense, we created this privacy, cookies and data protection policy, with a view to explaining what information is collected when you visit/use our website or send us a contact request, and how this information is used.

Data Controllers

The commercial company Wise Connect, S.A., corporate taxpayer ID no. 513112146, headquartered at Rua Alfredo Allen No. 455, in the parish of Paranhos, municipality of Porto, is the Data Controller.

Personal Data

Personal data is specific information about personal characteristics or facts related to an individual that can be identified from that data. This includes information such as name, address, phone number, and date of birth.

Information that does not allow your identification or that cannot be directly linked to your identity is not considered personal data.

To our customers or users of our website and our agricultural operating system, we require certain personal information to ensure that we proceed with your identification clearly.

Collection and Processing of Personal Data

We collect your personal data when you visit our site, when you make contact through the contact form, or when you subscribe to our newsletter.

The data collected may include: name, phone number, email, IP, browser identification, operating system identifier, and device identification.

For What Purposes are Your Personal Data Used?

Your personal data is processed on the legal basis of contract performance or pre-contractual measures, at your request, compliance with legal obligations, based on your consent, and the legitimate interest of the Data Controllers.

We use your personal data for the following purposes:

  1. Contacts related to requests for information and quotations;
  2. Sending of advertising emails, provided the data subject's consent is obtained;
  3. Customer management;
  4. Contacts within the scope of contracted services;
  5. Compliance with legal obligations;
  6. Management of the Wisecrop system;
Disclosure of Information to Third Parties

We only disclose personal data of users and Customers to third parties that provide us with services in the scope of email and website management, information storage, sending of advertising emails, and provision of solutions at the level of the functionalities provided by the system.

Retention Period

We retain your personal data for the period necessary to achieve the purposes described above and to safeguard the rights of both parties.

In the case of personal data processed only for the purpose of sending advertising communications, they will be kept until you revoke your consent.

Cookies Policy

What is a cookie: A "cookie" is a small text file that is placed on the web browser or Internet user's device and is used to remember, as well as obtain information about it. The user of our website may receive a cookie when visiting our site. In some cases, when allowed by applicable law, cookies may also be used for email campaign purposes.

We may use cookies to manage the contents of our page and to analyze user behavior, in order to improve our offer, as well as to ensure the security of our website. The cookies used are of the following types: Essential, Analytical, Functional, and Advertising.

Information Security

We have adopted the necessary technical and organizational security measures to protect your personal data against loss and misuse. For example, the servers we use have multiple levels of protection and we use secure connections (SSL/HTTPS).

In addition, your data is stored in a secure operational environment that cannot be accessed by the public, and automatic weekly backups are made. User passwords are stored and processed in an encrypted format.

We review our practices for collecting, processing, and storing information, including security measures to protect against unauthorized access to systems, which are equipped with protections against specific attacks (Cross Site Scripting, Cross site request forgery, SQL injection, Clickjacking).

The Wisecrop system allows the user to define various levels of access permissions for the various users they invite to their account. These permissions are the sole responsibility of the user who assigned them.

We restrict access to personal information to employees, partners, contractors, and agents of Wise Connect who need to know this information for processing purposes and who are subject to strict contractual confidentiality obligations, which may be subject to disciplinary action or contract termination in case of breach of said obligations.

Data Privacy Policy

(i) What is it?

The Data Privacy Policy is a corporate norm that encompasses the standards of the data protection regime applicable within the company and is designed to comply with the legal requirements of data protection. The company is obliged to comply with this policy in the collection and processing of personal data of customers, employees, partners, and suppliers.

In addition to the commitment to continuous improvement of its services, control and management of risks related to cybersecurity and information privacy, we are committed to having good practices, knowledge, and tools to create value and meet the needs of Citizens.

Therefore, we comply with the principles set out in the GDPR such as the "limitation of processing" of personal data, establishing within your organization a rule of "data minimization" (minimizing the data collected compared to what is necessary for the purposes of processing) and effective accountability of the data controller (principle of responsibility).

(ii) Personal Data: Owner's Rights

The right to rectify or update personal data can be exercised by the user/customer at any time by sending an email to miguel.rodas@wisecrop.com.

We ask our customers to include their name, address, and email address when contacting us, as this helps us ensure that corrections and updates requested by the correct person are accepted. We also request that, in case of changes to personal data, this be promptly communicated by the same means.

If the User/Customer wishes to delete their data or exercise the right of opposition, we ask that they write to the above-mentioned address.

The User/Customer has the right to access personal data that we hold and to receive a copy of it. If you wish to exercise this right, you should contact us at the address above.

If the User/Customer has subscribed to any service to receive commercial and promotional information about our products and services, they can withdraw their consent at any time, using the same means referenced above.

The User/Customer also has the right to lodge a complaint with the Supervisory Authority.

Changes to this Privacy Policy

We may change this privacy policy whenever deemed appropriate and necessary. Therefore, it is recommended to periodically check this page for reading and analyzing the latest version.