Skip to content
English
  • There are no suggestions because the search field is empty.

Terms and Conditions

The Terms and Conditions define the rules for the operation and use of the Wisecrop system, produced by Wise Connect, S.A. (Wise Connect). Wisecrop is an agricultural operating system that consists of a software component, which includes the Web Platform accessible through app.wisecrop.com and the mobile apps for iOS and Android; and an optional hardware component, which includes, in particular but not exclusively, the dataloggers, sensors, and gateways. This system provides the farming business with meteorological, edaphoclimatic, or other information, acquired by the sensors, supplied by weather forecasting services or others; it provides indications of the current risk of the occurrence of diseases, pests, or climatic events harmful to production, bioclimatic indicators, issues alerts in the event of danger to the farm, allows the remote control of some electronic devices, as well as the recording of all activities related to the farm and subsequent operational and economic analysis. If the client purchases the hardware component of the system, with the number of monitoring devices and controllers and with the types of sensors most convenient for them, data acquisition begins from the moment the system is installed on the farm. All information generated by the system is accessible after creating a registration on the Web Platform. With this registration, the client has access to the software component of the system, and may even add new users to their account, granting each of them the access permission levels they consider appropriate. It is also possible, within the software, to access a Services Store from which services from Wise Connect or other suppliers may be purchased or subscribed to. The data collected by the system is stored on Wise Connect's servers and may be accessed at any time by users with permission to do so, except in situations where irregularities are found, some of which are referred to in the General Terms of Use. The use made of the information provided by Wisecrop is the sole responsibility of the client/user. Wise Connect is not responsible for any damage arising from the use, ignorance, misinterpretation, disregard, neglect, oversight, or rejection of the information generated by Wisecrop. By using Wisecrop, the client/user is knowingly and freely accepting these Terms and Conditions. The client/user undertakes to convey the Wisecrop Terms and Conditions to all users to whom they give access, being individually responsible for each user of the system associated with their account. Wise Connect reserves the right to change the Terms and Conditions whenever it deems necessary, without needing to notify users. Date of last update: March 5, 2021.

General terms of use

In order to clarify the definition of the terms used, their meaning is presented below:

SYSTEM: The Wisecrop solution as a whole. It may include hardware and software, regardless of the characteristics of each of these components. It does not depend on the number of monitoring points, number of actuation points, type and number of sensors, or available features.

SOFTWARE: Consists of the interface for accessing data and information, using unique access credentials, whether the Web Platform accessible through any browser, the iOS mobile app, or the Android mobile app.

HARDWARE: Physical components of the System, such as, but not exclusively, the dataloggers, sensors, gateways, and support structures.

SERVICE: All data collected and information generated by the System, including risk indicators, reports, alerts, and recommendations.

COMPANY: Wise Connect, S.A., responsible for providing the System.

USER: An individual entity holding access credentials to the Wisecrop Software. By accessing and using Wisecrop, the User enters into a contract with Wise Connect, S.A. and accepts these Terms and Conditions that govern that Contract.

CLIENT: Any legal person, natural or corporate, with full legal capacity to enter into contracts in accordance with Portuguese Law, who has created an account on Wisecrop and subscribed to one or more services, even if they have no associated monetary value. By creating an account on Wisecrop, a User is also created, so the Client enters into a contract with Wise Connect, S.A. and accepts these Terms and Conditions that govern that Contract.

Ownership and Intellectual Property

This website (www.wisecrop.com), its entire content, as well as the applications and any components that make up the System, are the property of Wise Connect, S.A.

By registering on the Web Platform or purchasing any service on this website, the user declares that they are aware that they are entering into a contract with Wise Connect, S.A., a commercial company with legal entity identification number 513112146, with registered office at Rua Alfredo Allen, no. 455, 4200-135 Porto, which is governed by these Terms and Conditions.

These "Terms and Conditions" govern access to the system, as well as its use. By accessing any part or section of this website, by using it, or any service linked to it, the Client declares that they accept these "Terms and Conditions," being bound by each and every obligation set out in this document. If you do not accept them, please stop using this website immediately.

The Company reserves the right to change both the contents and services of this page and this "Terms and Conditions" document at any time and without prior notice, with the respective changes taking effect from the exact moment they are published on this website. Acceptance is presumed if the Client/User continues to use the website after the changes have taken effect. Therefore, the Company advises the Client/user to consult the "Terms and Conditions" regularly to check for updates and changes.

The Company reserves the right, at any time and without prior notice, to remove the website and other content, and likewise reserves the right, at any time and without prior notice, to limit, refuse, or interrupt, partially or fully, any user's access to this website.

The rights referred to in this section may be exercised by the Company without the need to provide any justifiable reason.

All contents, texts, code, interfaces, scripts, graphics, resources, images, logos, design, products, and services under the domain www.wisecrop.com and its respective subdomains, except for exceptions duly contemplated upon the contracting of services with the Client, are licensed or owned by the Company. The Company also holds the intellectual property over all hardware developed by it. The use of the foregoing in other contexts or for purposes other than those for which the Company has decided to use them is expressly prohibited and will be settled judicially. The Client/User is, in particular, not authorized to modify, publish, transmit, share, transfer, reproduce, distribute, perform, reprocess, assign, or commercially exploit, partially or fully, the contents or services (including the software itself) of this website and the system. However, the Client/user is permitted to download or copy the downloadable contents of this website in accordance with its purposes, provided that they do so exclusively for personal use, respecting copyright and other intellectual rights.

Responsibilities and Obligations

The Company is responsible for supplying the System to the Client, and may also be responsible for installing it on the Client's farm, if so agreed between the two. The Company assumes no responsibility towards Users whose System access credentials have been provided through the Client's access account. The Company assumes no responsibility for actions taken by the Client or Users in relation to the farm management procedures, whether they were taken in accordance with the System's indications or not. No information obtained by the Client/user through the System will create any warranty not expressed in these conditions.

The Company does not guarantee to the Client that the contents or services made available on the System fulfill or are capable of fulfilling any needs or expectations of the Client/User. The Company can in no case be held liable for damages or losses caused directly, indirectly, incidentally, consequentially, or punitively, arising from errors or inaccuracies in the contents presented by the system, from any interruption or cessation of transmission to or from our services, from any error or omission in any content, or from any loss or damage incurred as a result of the use, by the end user, of any content made available, sent via email, transmitted, or otherwise made available by the Company.

The Company is not responsible for any losses suffered by the Client that may arise from technical failures of capture, viewing, or use that are not attributable to it or that result from outdated content. Nor is it responsible for losses suffered by the Client that may arise from any unauthorized use of Wise Connect's servers or of all the information and data hosted there. Wise Connect assumes no responsibility for losses arising from any situations of impossibility, delay, suspension, or interruption in access to this website due to technical failures or other reasons, not guaranteeing access to the website without interruptions or disturbances resulting from technical problems.

The Company cannot guarantee the System's total immunity to hackers, viruses, or other intrusion software, and cannot be held liable for any losses suffered by the Client or the User due to deficiencies or failures caused by the computer system, modems, connection software, or possible computer viruses, or arising from the downloading of infected files or files containing viruses or other properties that may affect the user's terminal equipment, in particular when the user does not install the appropriate software to protect access, as well as in situations of unforeseeable overload of the systems.

The Client/User is the sole and exclusive party responsible for using the system and any of its features in accordance with the applicable legislation, in particular, but not exclusively, in matters of labor and personal data protection. The Company cannot, in any case, be held liable for any incorrect use or use in violation of the applicable legislation by the client.

3. Specific responsibilities of the User

It is the responsibility of the User to:

a) Provide truthful data, as complete and up to date as possible;
b) Not transfer their registration to third parties;
c) Ensure the confidentiality of the access credentials to their registration on the Software, as well as being the sole party responsible for actions taken through their registration;
d) Ensure that whenever they provide third parties, by way of invitation or any other means, access to the Software and, consequently, to information accessible through it, they (i) safeguard privacy matters of their own and of all other users and (ii) inform those to whom they provide access that they too are bound to comply with the General Terms of Use, assuming responsibility if this does not happen and exempting the Company from any and all liability for problems that may arise therefrom;
e) Accept that, in certain cases, the Software may integrate third-party content or content provided by third parties, binding the User to the terms of use of those suppliers. It is the User's responsibility to comply with those terms of use cumulatively with the General Terms of Use;
f) Inform the Company of any unauthorized use of their password, username, account, or any security breach, and ensure that they log out of their account, that is, end the session by logging out at the end of each use of the Software;
g) Ensure that all of their conduct does not violate the prevailing legal order or harm legal provisions;
h) Always and promptly inform the Company if there is any impossibility or event that may affect or prevent timely compliance with the stated General Terms of Use;
i) Always inform the Company of any change that may affect the General Terms of Use;
j) Have a device with internet access to enjoy all the features of the System. Please be further informed that violation of the General Terms of Use by the User entitles the Company to be compensated, under civil law, with a minimum compensation amount of €250 (two hundred and fifty euros).

By using the Software, you are also agreeing to the following points:

(i) Not to transmit anything that is illegal, abusive, offensive, harmful to reputation, pornographic, indecent, profane, obscene, hateful, or racist;
(ii) To provide true and accurate content;
(iii) Not to violate any contract, rules, or policies governing the use of your mobile device, as indicated by your communications service provider and/or mobile device manufacturer;
(iv) Not to transmit any malicious or unsolicited software;
(v) Not to impersonate any person or entity, use a fictitious name, or misrepresent your affiliation with a person or entity;
(vi) Not to violate any network requirements, procedures, policies, or regulations associated with the Software;
(vii) Not to interfere with or disrupt the Software's services;
(viii) Not to hack, spam, or phish against the Company, the Software, or other users;
(ix) To act within the limits of common decency when using our Software;
(x) Not to impersonate any person or entity or misrepresent your affiliation with a person or entity;
(xi) Not to store personal data about other users;
(xii) Not to violate any laws or regulations, being solely responsible for such violations;
(xiii) Not to copy, modify, rent, lease, lend, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying our products or services;
(xiv) Not to cause or collaborate in the destruction, manipulation, removal, deactivation, or impediment of any part of our website, including de-indexing or removing from cache any part of our site on third-party websites, such as by requesting its removal from a search engine;
(xv) Not to infringe our intellectual property, unless you have express permission from the Company for a specific use, stated by us in writing;
(xvi) You are expressly prohibited from accessing the Software through a virtual private network or via proxy.

Violation of any of the above points allows the Company, at its discretion, to suspend or even withdraw usage privileges, without prejudice to reserving the right to take legal action.

4. Specific responsibility of the Client

It is the responsibility of the Client to:

a) Provide truthful data, as complete and up to date as possible;
b) Not assign, transfer, or sell their contractual registration to third parties;
c) Ensure the confidentiality of the access credentials to their registration on app.wisecrop.com, as well as being the sole party responsible for actions taken through their registration, with or without their prior authorization;
d) Ensure that the use of the software and all of their conduct do not violate the prevailing legal order, in particular legislation on privacy and personal data protection, or harm protected legal provisions;
e) Comply with all of their payment obligations that ensure access to the System;
f) Always and promptly inform the Company if there is any impossibility or event that may affect or prevent timely compliance with the stated General Terms of Use;
g) Always inform the Company of any change that may affect the General Terms of Use, such as a change of registered office or residence;
h) Provide the means and materials necessary for the correct installation of the system, where applicable;
i) Ensure that the Hardware has an internet connection, whether by cable or by ensuring that it is in an area with mobile network coverage;
j) Ensure, in cases where the System includes Hardware, regular verification of its condition, as well as of anomalous situations that may prevent or affect its proper functioning;
k) Have a device with internet access to enjoy all the features of the System.

Please be further informed that violation of the General Terms of Use by the Client entitles the Company to be compensated, under civil law, with a minimum compensation amount of €250 (two hundred and fifty euros). Violation of any of the above points allows the Company, at its discretion, to suspend or even cancel their Client registration, without prejudice to reserving the right to take legal action.

5. Specific responsibility of the Company

It is the responsibility of the Company to:

a) Process data in an honest and lawful manner, collecting only the information necessary for its intended purpose;
b) Enable the Client/User to correct the information provided about themselves whenever requested;
c) Provide free of charge the right to delete their personal data, whenever this is requested of the data controller;
d) Ensure the correct functioning of the System in everything that does not depend on factors external to the Company;
e) Ensure the resolution of detected problems as quickly as possible. Please be further informed that the Company cannot be held liable for any possible technical failure that may keep www.wisecrop.com or its subdomains temporarily unavailable.

6. Access Conditions

The features of the System subject to purchase and/or subscription can only be purchased/subscribed to by a legal person, natural or corporate, with effective legal capacity to enter into onerous contracts, in accordance with Portuguese Law. The Company directly authorizes access to the Software for Clients and Users, with Users invited by Clients to access their account requiring their authorization and permission configuration to access the Software. In this case, it is the Client's responsibility to ensure that all Users invited by them are aware of the Terms and Conditions set out in this document. Each User may correspond to only one registration, with any subsequent registration made by the same User being cancelled. After registering, the User becomes the holder of access credentials (email and password), this registration being personal and non-transferable. It should be noted that the transmission of access credentials to third parties is prohibited, with the User being solely responsible for actions taken with their registration. The Company reserves the right, at any time, to cancel or delete the registration of a User who does not comply with these general conditions and/or acts in a derogatory manner towards the Company and other Users.

The use of the platform is restricted to the purposes and mode of operation previously defined and described in these Terms and Conditions, with its use by other means or for different purposes being expressly prohibited; the Company cannot be held liable for any use of the System in violation of this section and reserves the right to cancel the account and take legal action against anyone who acts in such a way.

Any User or Client may request, at any time, the cancellation of the registration. However, this does not entitle them to a refund of the amounts already spent on the System, nor does it exempt them from paying the remaining amounts already contracted, if any.

The Client/User represents, declares, and warrants that:

No material uploaded to the System contains defamatory, offensive, vexatious, pornographic, obscene, intimidating, racist content, content inciting the practice of any unlawful act, or content that violates any third-party property right;

The User's content is submitted by adults; in the event that the user is a minor, all and any material submitted must be reviewed, authorized, and consented to by their legal representative;

The Client/User acknowledges and agrees that any and all elements submitted on the platform may be used by the Company, without prejudice to the rules on Copyright and Related Rights, Industrial Property, or Privacy and Data Protection, with no compensation or acknowledgment being due to them.

Pursuant to and with the limitations of the preceding paragraph, the Client/User grants the Company a global, irrevocable, royalty-free, non-exclusive license, which may be sublicensed or transferred, to use, reproduce, distribute, use in public, display in public, transmit, and publish.

7. Collection, Processing, and Sharing of Data relating to the farm

The accuracy of the data provided by the Client/User is the total and sole responsibility of the same. The Company is not responsible for incorrect indications of the System that are based on incorrect information entered by the User. The data collected is stored in the System's database and may then be processed and handled by the Company. The registered Client/User will have the possibility to update their data, either in the Settings of their account or by request to the Company. The meteorological or other data acquired by the System installed on the Client's farm, or generated automatically by Software processing algorithms, may be used by the Company at any time, for any purpose, provided that their confidentiality and anonymity is ensured.

The Company reserves the right to publish, assign, or sell any data originating from the System, without the User's prior authorization, provided that this does not jeopardize secrets related to the farm or to the farm management methods or procedures where the System is installed.

8. Processing of Personal Data

In order to clarify the definition of the terms used in this section, their meaning is presented below:

CONTRACT: The contract for the use of the Wisecrop system entered into between the Company and the Client;

APPLICABLE LEGISLATION: Any Constitution, treaty, law, rule, regulation, ordinance, order, directive, code, interpretation, ruling, decree, injunction, mandate, determination, judgment, permit, license, authorization, requirement, or applicable decision of any authority with legislative, administrative, judicial, or other public powers, or an agreement with such authorities;

DATA CONTROLLER: Has the same meaning as that attributed to it in Article 4(7) of the GDPR;

COVERED DATA: Data, in any form, format, or medium, provided or uploaded by the Client or the User, as well as any and all (a) confidential information under the terms of the Contract and (b) Personal Data that the Company processes in connection with the Contract;

DATA SECURITY BREACH: Means, in connection with the Services, (i) the loss or unjustified use (by any means) of Covered Data, (ii) the involuntary, unauthorized, and/or unlawful Processing, disclosure, access, alteration, corruption, transfer, sale, rental, destruction, or use of the Covered Data, or (iii) any other action or omission that compromises or may compromise the security, confidentiality, or integrity of the Covered Data;

DATA PROTECTION (DP) LEGISLATION: Any legislation relating to the protection of the right to privacy and to data protection applicable to the Company, in particular the General Data Protection Regulation, laws and regulations in force in the European Union and its Member States, including the United Kingdom, applicable to the personal data collection and processing activities that either party carries out in performance of the contracts entered into between them;

DATA SUBJECT: Any natural person from whom or about whom Personal Data is collected and processed in connection with the Services;

PERSONAL DATA: Any information, on any medium, provided by the Client or by any user to the Processor, or collected by the latter on behalf of the Client, relating to an identified or identifiable natural person, including, without limitation: the person's first and last name, residence or other physical address, telephone number, fax number, email address or other online identification, Social Security number or other identifier issued by a third-party entity (including, but not limited to, the identity card, driver's license, or passport number), biometric data, location data, IP address, and cookie information, or any specific number or identifier of any other device;

PROCESSING: (including the correlated term "Process") An operation or set of operations performed on Covered Data, by automated or non-automated means, including, in particular, collection, recording, organization, storage, access, adaptation or alteration, retrieval, consultation, use, disclosure, dissemination, making available, alignment, interconnection, blocking, deletion, erasure, or destruction;

SERVICES: All services, including, in particular, the Processing, provided by the Processor in the name or on behalf of the Client, under the terms of the Contract.

For the purposes of performing the said contract, the Company has access to personal data of the Client and the Users. The provisions of this section give effect to the legal obligation that the processing of personal data under a processor arrangement be governed by a contract or other legal act that binds the Processor to the Data Controller.

Under Regulation (EU) 2016/679, of April 27, 2016 (hereinafter the "General Data Protection Regulation"), the Client assumes the capacity of the entity responsible for processing (data controller) and the Company the capacity of processor.

The Users' identification data is collected through forms existing on the Web Platform. By registering on the Software, the Client and the User provide the data necessary for that registration, which will serve as access to the Software. The personal data entered is intended to allow the identification of the User for purposes defined by the Company. Subsequently and over time, for the provision of the service that is the subject of this contract, the platform collects additional data, either automatically, through the various devices installed and used on the farm, or when the Client and Users enter such data into the platform manually. Among this data may be, among others, identification data, data relating to professional life, billing data, connection data, location data, and biometric data.

The personal data will only be processed for the purposes inherent to the provision of the services that are part of this Contract.

The Company undertakes to keep strictly confidential all personal data provided to it by the Client or by the registered Users, or of which it becomes aware in the scope of or by reason of the service provision contract entered into between the two, in particular by refraining from transmitting, revealing, using, disclosing, or discussing it with third parties, except for the transmission situations provided for in this section, further acknowledging that the processing of the same is limited to the purpose of the service provision contract and while within the scope of the said processor arrangement.

The Parties agree that the Client informed, under the legal terms, the data subjects that their data could be subject to external processing under a processor arrangement.

The Company guarantees the implementation of appropriate technical and organizational measures for the protection, for lawful and private processing, and prevention of unlawful disclosure of the data to be processed on behalf of the Client, as well as compliance with all requirements inherent to confidentiality and privacy, in strict compliance with the instructions and in accordance with its Data Protection Policy and under the terms provided for in the General Data Protection Regulation and other applicable legislation on the processing of personal data.

The Company guarantees that its collaborators, whether employees or service providers, who have access to personal data, have received adequate training on the Personal Data Protection Legislation in force, on the duties and obligations arising therefrom in matters of personal data, and that they only have access to it for the purpose of fulfilling the purposes arising from the service provision contract entered into.

The Company undertakes to provide assistance to the Client in fulfilling its obligation to respond to requests from data subjects arising from the exercise of their rights as enshrined in the General Data Protection Regulation.

The Company accepts, without reservation, that confidentiality breaches and/or any privacy violations that occur accidentally or intentionally are, as soon as they become known, reported without delay and in writing to the Client, for subsequent notification under the legal terms to the Supervisory Authority and to the personal data subject.

The Company will implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, ensuring the confidentiality, integrity, and permanent availability and resilience of the processing systems and services, and the ability to restore the availability of and access to personal data in a timely manner in the event of a physical or technical incident.

The Company, under the terms of this agreement, undertakes to engage only other processors that present adequate guarantees no less stringent than those contained in this section, in terms of the processing of personal data and the respective security measures applicable to it.

The Company must immediately notify the Client if it receives a request from a data subject directly related to their personal data, regardless of the content of the request (including, among others, requests for access, rectification, erasure, objection to processing, or a request relating to data portability), providing its full cooperation and assistance in relation to such requests; the Client will, however, be the sole party responsible for responding to requests from data subjects.

The Company must establish and keep in force written procedures to be observed in the event of a Data Breach, including a procedure for notifying the Client, which must be clear, unequivocal, and documented.

In the event of a Personal Data Breach, the Client will be solely responsible for determining whether to proceed with notifying (i) the affected Data Subject and/or (ii) any governmental entities, except where the Company is required to make such notification by force of law; the Client must approve the content of any and all notifications to third parties in the context of a personal data breach.

The Company will provide the Client with all information necessary to demonstrate compliance with the obligations incumbent on the processor and facilitates and contributes to audits, including inspections, conducted by the data controller or by another auditor mandated by it.

Compliance with a procedures manual or a certification procedure may be used as an element to demonstrate compliance with all these obligations.

The Company reserves the right to provide the Client's/User's personal data to the legally competent entities whenever they request it, following civil or criminal unlawful activities.

The personal data will remain available even after the termination of the Contract so that the Client can freely consult it, unless its deletion is expressly requested by them. The Company guarantees, however, the confidentiality of the transferred personal data even after the termination of this contract and undertakes not to process it in any other way.

9. Statistical Log Files

When the User accesses the Software, the Company collects some information sent by the browser. This information may be, for example but not exclusively, the IP address, the browser, the equipment used, or the interactions within the Software. The Company may make use of "web beacons" to understand the use made of the Software and to be able to evolve in order to better suit the needs of its users.

All information will be analyzed in an aggregated and anonymous manner, with personal identification data or private information not being used for that purpose. The Company reserves the right to provide third parties with the results obtained from the statistical analyses carried out, as well as to reveal them publicly.

10. Force Majeure

The Client and all Users agree that the Company is not liable to any of them, in relation to any situation resulting from events including, but not limited to, acts of God, war, insurrection, riots, terrorism, crimes, work stoppage (including lawful and unlawful strikes), embargoes, interruption of postal service, interruption of communication, failure or lack of infrastructure, lack of materials, or any other event beyond the Company's control.

10. Other Provisions

These General Terms of Use may be modified with immediate effect without there having been written opposition by the User. The use of the System is dependent on the total acceptance of these conditions, with non-acceptance, total or partial, preventing the use of the System.

11. Communication between the parties

All considerations regarding the stated General Terms of Use must be made in writing. In the case of the User or Client, to the company's address located at Rua Alfredo Allen no. 455, 4200-135 Porto, or to the email info@wisecrop.com. In the case of the Company, to the address or email registered in the User's or Client's account. The same applies for the purposes of taking legal action aimed at fulfilling the monetary obligations arising from the contract. All written communications are considered effective upon receipt of the letter or email, except if their receipt occurs outside business hours, in which case the first following business day is considered.

The Client consents that the standard form of communication used by the Company is email. The Company may communicate with the Client and the User, for example, but not exclusively, via email or through the publication of information on the Software. The Client agrees that any communications made by the Company by electronic means satisfy any and all legal requirements that such communications be made in writing.

12. Expenses

All judicial and extrajudicial expenses arising from the Client's failure to comply with their monetary obligations relating to the contract, as well as the obligations set out in these General Terms of Use, are borne by the Client.

13. Applicable Law and Jurisdiction

These General Terms of Use are subject to Portuguese Law, and for all matters arising from them the parties elect the jurisdiction of the District (Comarca) of Porto.

14. Legal Information

Considering Decree-Law no. 197/2012, of August 24, 2012, which amends the VAT Code, in force from January 1, 2013:

a) To mandatorily issue an invoice for each transfer of goods or provision of services, as defined in Articles 3 and 4, regardless of the status of the purchaser of the goods or recipient of the services, even if they do not request it, as well as for payments made to them before the date of the transfer of goods or provision of services;
b) On invoices processed through computer systems, all mandatory mentions, including the name, business name or company name, and tax identification number of the purchasing taxable person, must be inserted by the respective invoicing program or computer equipment;
c) The indication on the invoice of the identification and domicile of the purchaser or recipient who is not a taxable person is not mandatory on invoices with a value of less than €1,000, except when the purchaser or recipient requests that the invoice contain those elements;
d) The indication on the invoice of the tax identification number of the non-taxable purchaser or recipient is always mandatory when they request it. Please be further informed that if the User wishes their tax details to appear on the invoice, they must mandatorily be entered in their registration. Please also note that it will not be possible to make changes after the purchase of the service and the respective issuance of the invoice.